The agreement between you and Univada
Terms of use
These terms govern your use of Univada — the websites at univada.com, our mobile applications, and the related services. Please read them carefully. By creating an account or making a purchase you confirm that you accept them.
At a glance —Plain-language rules for accounts, course licensing, payments, refunds, and how disputes are resolved. Governed by the laws of the Republic of Kenya.
- Plain language
No surprise clauses — written to be read.
- Lifetime course access
On any paid course you enroll in, in good standing.
- 30-day refund window
On eligible web purchases, per the refund policy.
- Your content stays yours
Instructors keep ownership of their course material.
Last updated: 21 May 2026.
Your account
You must be at least 16 years old to create a Univada account. You agree to provide accurate, current information and to keep your password confidential. You are responsible for activity that happens on your account. Tell us right away at security@univada.com if you believe your account has been compromised.
What you can do with course content
When you enrol in a course you receive a limited, non-transferable licence to stream and, where the instructor allows, download the course for your personal, non-commercial learning. You may not redistribute, resell, publicly display, scrape, or use Univada content to train machine-learning models. Instructors retain the copyright in their material.
What instructors agree to
Instructors warrant that their courses are original or properly licensed, accurate to the best of their knowledge, and free of material that violates third-party rights. Instructors grant Univada the rights necessary to host, transcode, deliver, and market their courses while the courses remain published.
Acceptable use
Do not use Univada to harass others, to publish unlawful content, to attempt to bypass security or rate limits, or to circumvent our payment systems. See Trust & safety for the full list. We may suspend or terminate accounts that violate these rules.
Payments, taxes, and refunds
Prices are shown in the currency presented at checkout and include applicable taxes where required by law. Refunds are governed by our refund policy; please read it in full before purchasing. Subscription plans renew automatically until cancelled.
Termination
You can delete your account at any time from Account → Privacy. We may suspend or terminate accounts that violate these terms, or close any account that has been inactive for 24 consecutive months after giving 30 days notice.
Disclaimers and liability
Univada is provided "as is" without warranties beyond those required by law. To the maximum extent permitted by applicable law, our aggregate liability for any claim arising out of the service is limited to the amount you paid us in the twelve months preceding the claim.
Governing law and disputes
These terms are governed by the laws of Kenya. Where local law in your country of residence gives you stronger rights as a consumer, those rights apply in addition to these terms. Most disputes are resolved fastest through our support team — write to support@univada.com before pursuing formal channels.
Changes
We may update these terms from time to time. Material changes are announced by email at least 30 days before they take effect. Continued use of the service after the effective date constitutes acceptance of the updated terms.
Contact
Legal notices may be sent to legal@univada.com or by post to MASS SPOZ TECHNOLOGY, Eldoret West District, Eldoret, 5112 - 30100, Uasin Gishu, Kenya.
Trusted by learners worldwide
Univada is operated by MASS SPOZ TECHNOLOGY, headquartered in Eldoret, Kenya. Every policy on this site is reviewed by our Trust & Safety team and updated as the platform evolves. This page was last reviewed on 21 May 2026. Older versions are kept on file and available on request.