Your data, treated with care
Privacy policy
This policy explains what personal information Univada collects, why we collect it, how we use it, and the rights you have over it. It applies to univada.com, our mobile apps, and anywhere else you interact with the Univada platform.
At a glance —We collect only what we need to run the platform, never sell your data, and give you one-click export and deletion from Account → Privacy. GDPR-aligned and reviewed annually.
- We never sell data
No cross-site advertising profiles, ever.
- Encrypted at rest
Backups encrypted, access restricted to on-call staff.
- GDPR-aligned
Access, export, and deletion rights for every account.
- 30-day notice
Material changes are emailed to all active accounts.
Last updated: 21 May 2026.
The short version
- We collect only what we need to run the platform, deliver courses, and keep your account safe.
- We never sell your personal data.
- You can export or delete your data anytime from your account settings.
What we collect
Information you give us
Account details (name, email, password hash), profile content (photo, headline, bio), course content if you teach, payment information (processed by our payment partners), and anything you choose to share in reviews, Q&A, and support tickets.
Information we collect automatically
Device and browser identifiers, IP address, language and time-zone, course-progress events (lessons started and completed, quiz answers, completion timestamps), and log data needed to keep the service available and secure.
Information from third parties
When you sign in with Google or Apple, those providers share a limited profile with us. Payment processors share confirmation of a purchase and the last four digits of your card — never the full card number.
How we use it
- To create and secure your account and to deliver the courses you enrol in.
- To remember your preferences and resume playback where you left off.
- To send transactional emails (purchase receipts, course updates, security alerts).
- To improve the platform — debug issues, prioritise features, run aggregated analytics.
- To detect and prevent fraud, abuse, and policy violations.
- To comply with legal obligations.
How we share it
We share data with vetted service providers (hosting, payments, email delivery, customer support) under contractual data-protection terms. We share with law enforcement only in response to a valid legal request. We never sell personal data or share it with advertisers for cross-site profiling.
Where we store it
Univada is hosted on global cloud infrastructure with primary regions in Europe and East Africa. Backups are encrypted at rest and access is restricted to a small on-call team.
How long we keep it
Account data is retained for as long as your account is active and for up to 90 days after deletion to handle disputes and chargebacks. Financial records are kept for the period required by applicable tax law. Anonymised analytics may be retained longer.
Your rights
You can access, correct, export, or delete your personal data at any time from Account → Privacy. Depending on where you live you may also have rights to restrict or object to processing, and to lodge a complaint with a local data-protection authority.
Children
Univada is not directed at children under 16. We do not knowingly collect personal data from anyone under that age. If you believe a child has registered, write to privacy@univada.com and we will delete the account.
Changes to this policy
When we make material changes we email everyone with an active account at least 30 days before the changes take effect. The previous version remains available on request.
Contact
Email privacy@univada.com for any privacy question, data-subject request, or to contact our Data Protection Officer.
Trusted by learners worldwide
Univada is operated by MASS SPOZ TECHNOLOGY, headquartered in Eldoret, Kenya. Every policy on this site is reviewed by our Trust & Safety team and updated as the platform evolves. This page was last reviewed on 21 May 2026. Older versions are kept on file and available on request.